![]() ![]() Most of the current offerings, even the better ones, leave something to be desired. After your information is verified, you’ll be notified through email when your account has been reactivated.Personal file storage, sharing and syncing is one of those categories of technology problems that, despite all efforts, no one ever seems to get right.Our support team will ask you to provide proof of your date of birth.Contact Dropbox support within 30 days to have your account reactivated.If you entered your date of birth incorrectly: What if I entered the wrong date of birth? You can also request a refund directly from Apple.You’ll need to cancel your Apple subscription to avoid being billed. ![]() If you purchased your subscription from the Apple App Store: The remainder of your subscription term will be refunded to your original form of payment. ![]() If you’ve paid for your subscription through Dropbox: What if I already paid for a subscription?
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